Dear Jake Jacobsen, Designated Broker,
You may recall that we met recently when I executed documents for the sale of my sisters’ estate on Queen Anne. Steve Hicks was your agent who listed the property and eventually found/represented the buyers as well. During our meeting, I expressed to you how delighted I was with Steve’s professionalism and attention to detail. I would now like to formally convey my appreciation through you to Steve for a job especially well done!
You see, I now fully understand why Steve has developed his stellar reputation as the go-to man for real estate sales on Queen Anne. I learned about Steve from old friends and neighbors who have lived on Queen Anne for decades, two who hired Steve to sell their mothers’ properties and had nothing but good news to report about his abilities/performance. Still, I competed the listing with other agents/brokers before finally selecting Steve and Windermere to represent our interests in the sale of property. From the outset it was apparent that it was the right decision. Steve exhibited uncanny, second-to-none street smarts about virtually every listing on “the Hill.” During our initial meeting he was able to cite references, property listings/comps and other pertinent details, as well as devise a sound sales strategy that was fully consistent with our interests/desires/concerns. His market insight and understanding of emerging trends were also precise and accurate.
Simply stated, we could not have done better. It never is easy going through an estate settlement, yet Steve made it much easier for us to do so because of his unusual degree of empathy. He was always mindful and focused on representing our interests and avoiding potential conflicts of interest. Steve exceeded all of our expectations in every area of the sales transaction. His grace and ease instilled confidence that proved to be well placed especially based upon the end result.
So, for the Windermere team and especially to Steve Hicks, I sincerely convey a heartfelt thank you. May your good service continue to be rewarded with good fortune!
Respectfully,
P. Nebb