March 9, 2008
Dear Steve,
Carol and I want to thank you again for the outstanding job you did in walking us through the Hicks' strategy of marketing, presenting, and selling mom's home on Queen Anne. Your professionalism in sharing your knowledge on how too prepare a home for sale, your excellent comprehension of the Queen Anne market, and your thorough understanding of the dynamics of the financial market contributed significantly to our confidence in you as our realtor and friend. Your pleasant personality and logical best foot forward sales approach fully supported our objectives. You did a splendid walk through of your sales and marketing philosophy in layman's terms.
From start to finish you assisted us by coordinating and directing experts in getting mom's home ready and staged to sell. The experts you recommended to spruce up mom's home were very professional. They all did an excellent job in a relatively short time frame. Your rapport with these home preparation experts is a credit to your honesty and integrity and was a big plus in getting everyone to pull together to make a house into a high end home for sale.
You coordinated, handled, followed up, and communicated promptly everything pertaining to the sale, including the closing. This was all accomplished without a hitch or glitch when we were 3200 miles away. Your choice of Ballard Escrow was also excellent since they worked all the details over the phone with prompt follow up e-mails and faxes to smooth the paperwork well in advance. You and Ballard Escrow superbly coordinated the closing and completed it in less than three weeks.
You presented and sold the property two days after it was on the market, and one day after you did the open house. A Steve Hicks' presented home makes a world of difference even in a slow or down-turned market.
In closing, thank you for the positive experience from such a fine and caring realtor.
W. McLay |
